Shipping Information
Domestic Shipping (USA)
International Shipping
We ship to most countries worldwide. International shipping rates are calculated at checkout based on destination and package weight.
Processing Time
Orders are processed within 1-2 business days. You will receive a tracking number once your order ships.
Shipping Guides
Packaging Handmade Textiles
How to properly wrap and protect delicate wool and alpaca items for safe delivery. Covers materials, box selection, and insurance.
International Shipping: Peru to USA
Customs documentation, duty rates, the de minimis exemption, and delivery timelines for importing Peruvian goods.
Eco-Friendly Packaging
Sustainable packaging materials and waste reduction strategies for artisan product shipments.
Caring for What You Receive
Once your alpaca piece arrives, proper care keeps it looking new for decades. Start with our alpaca wool care guide, which covers washing, drying, storage, and moth prevention. If you are unfamiliar with the differences between alpaca grades, baby alpaca vs regular alpaca explains what to expect from each tier, and our Peruvian textiles guide provides cultural context for the craft behind every piece we ship.
Questions?
Contact us at our contact page for shipping inquiries.